Returns & Exchanges
We want you to love your Motel Rocks pieces, but if something isn't quite right, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all items are unworn, unwashed, and still have their original tags attached.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Choose Refund or Exchange
Select whether you would like a refund to your original payment method or an exchange for a different size or color.
- 3.Print and Pack
Download your prepaid shipping label, securely package your items, and affix the label to the outside of the parcel.
- 4.Drop Off
Take your package to the nearest authorized drop-off location; you will receive a confirmation email once your return has been processed.